"In these past 12 months we have observed an increase in the capability of our leadership team to respond and accommodate diversity in its forms."
Joanne Jones — Head of People and Culture, February 2016
People’s Choice Credit Union faced the challenge of how best to support a growing population of mature aged employees moving towards retirement age.
Through targeted training for management and employees Diversity Dimensions worked with People’s Choice to:
- Enable mature aged employees to take proactive control of their future through career and retirement planning.
- Equip management with practical skills for supporting employees in their career and retirement planning.
- Equip management with more general skills for managing a diverse workforce.
- Provide management with valuable knowledge management strategies to facilitate knowledge transfer so that key knowledge and skills aren’t lost when mature aged members retire.
Modules
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Results
By anticipating in advance the potential risks of an aging workforce, and acting proactively to redress these, People’s Choice has succeeded in building a responsive leadership environment to enable diversity and change throughout the company.